Why USE Us?

We at Maddy’s Moon Bounce offer a  RELIABLE, CUSTOMER FRIENDLY service to make your rental experience as easy and worry free as possible. We do everything in our power to make your party as amazing as possible by putting your satisfaction before our profit!

At Maddy’s Moon Bounces, we are focused on providing  party services with the highest levels of customer satisfaction – we will do everything we can to meet your expectations.

We are sure you’ll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again! Check back later for new updates to our website. There’s much more to come!

 

Call us today 

 

(617) 390-3858

No surprise fees or costs with us! We print what we charge & no emailing or calling for a quote as many companies do. 
We promise the best customer service & honesty, you will not be disappointed.
We at Maddys under promise & over deliver!!!

Please note:  
We do not provide attendants / staff to run equipment.  
    You will need to provide adult supervision while all bouncers are 
     inflated / in use. 

 

SAFETY RULES & REGULATIONS

 

Cancellation Policy & Payment Requirements

If full payment is not made prior to your event date CASH ONLY will be accepted on site the day of your event before the unit comes out if the truck.

On busy weekends when we sell out, which is very often payment is required prior to the event date unless specific arrangements have been made specific arrangements with any of our sales executives.

In the case of precipitation, wind or dangerous weather it is up to the client to call the morning of the rental date to discuss options.
If the truck has left the warehouse for delivery the client is responsible for the full amount of the rental price.

We will issue a full refund if both Maddys Moon Bounces as well as the client decide the weather to high of a risk to install.

Weather conditions fewer than 40 degrees are dangerous to children and the equipment and will void any rental.

If you are concerned, please call our office.  

Our main concern is safety. We have been incident free since our companies first day of operation. Risk assessment is crucial to enjoy a fun safe day of bouncing.

Moon Bounce Requirements


  • In order to set up a bouncer we need to make sure of a few things:

  • ~larger section of level ground must be available

  • ~There must be no overhanging trees or power lines above your selected  location

  • ~The location must be within 100ft of an electrical outlet.

~If the location is not within 100ft of an outlet a generator will be required. 


  • ~If you do not have access to a generator one can be rented from us for an additional fee.

  • ~Area must be free of debris, broken glass and pet droppings

~The renter must be present at the time of drop off.

 

Payment is required in full at the time of drop off once the equipment is set up, tested and inspected.

Emergency Procedures

 If inflatable begins to deflate or collapse, REMAIN CALM and direct everyone outside of the inflatable as soon as possible.

 - If someone is trapped inside of a collapsed inflatable you must REMAIN CALM, direct someone to re-inflate the product while helping the person out of the product at the same time.

Safety Rules 

  Adult Supervision is REQUIRED at all times. 


  AT NO TIME SHOULD THE EQUIPMENT BE LEFT UNATTENDED!


  Attendant Information


  A responsible adult must be attending/supervising inflatable and users at all times


  Attendant MUST read and understand safety plaque and operation information.


  Attendant MUST be alert and pay attention to users at all times.


  Attendant MUST be standing in a position where he/she has clear view of riders.


  People using Bounce House should never be left alone without an attendant.

  Bouncers are intended for children 2-12 years of age


  Riders should be sliding in the proper manner demonstrated on safety plaques (feet first).


  Riders should not be using inflatable products during inclement weather (rain, wind, etc.)


  Riders are not allowed to jump against, climb or play near the sides or wall netting.


  Riders are not allowed to play near the entrance or exit.


  No rough play inside of inflatable products.


  No Food, gum, drinks, pets, body paint or sprays inside of inflatable products.


  Riders cannot exceed maximum weight, height and number of riders specified on safety plaque.


  No sharp objects allowed inside the inflatable (shoes, keys, glasses, necklaces, etc.).


  No one is allowed in the inflatable that has or might have physical problems, or under the influence of drugs or alcohol


  Riders must be properly dressed and have socks on to avoid skin burns.  

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